Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces, our specialized freight partners may take 10-14 business days to ensure safe delivery to your doorstep.
Do you offer a warranty on your home products?
Yes, all Flory's Online furniture comes with a 1-year limited warranty against manufacturing defects. Textile and decor items are covered by a 30-day quality guarantee.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made orders are final sale.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your Flory's Online account to view real-time status updates.
Are the colors of the products accurate on the website?
We strive for color accuracy, but please note that screen calibrations and home lighting can affect how a color appears. We recommend viewing product photos on multiple devices for the best representation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.